Call Center Agent

Lowongan kerja Call Center Agent. Call center Agent will be responsible to answer all incoming call from client user, record all complaints related to the application and provide first level support to resolve the issue. Escalate the un-solved case to Application support team for further action.
Key responsibilities will include:
• Answering call from client user
• Record / Log all incoming call
• Provide 1st level support to client user
• Escalate case to Application Support team for further action
• Ensure all call responded and resolved within SLA
• Submit daily call center activity report

Qualification for a call center agent
• Male or female maximum age 30
• Minimum qualification D III (Diploma) IT related
• Have a good and pleasant communicate skill
• Good Common English speaking
• Ready to work in 3 rotating shift
• Ability to operate computer
• Highly discipline and client satisfaction oriented personality
• Independent and pro-active in problem solving
• Experienced in similar position will be an added advantages

Interested candidates that meets above criteria, please submit full CV with recent photo and expected salary to mega.sary@vaia. co.id
Please indicate “Call Center Agent” or “CC” in he subject Column.
Only qualified candidate will be notify

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4 Responses - Add Yours+

Please send your job application letter to the address or email address that's already include in post above. If you have a comment, please leave a reply here. Don't waste your time by sending your resume, cv, application in comments page. That will not be respond. Thanks. Perhatian: JANGAN MENULISKAN DATA PRIBADI ANDA DI KOLOM KOMENTAR karena dapat disalahgunakan oleh pihak yang tidak bertanggung jawab. Kirim CV anda ke alamat / email yang telah disebutkan diatas untuk pengiriman lamaran anda.

  1. Contact bridge offers a range of services including Cost effective call center, Outsource call center, Call center outsourcing, Offshore call center, Telemarketing, Lead generation, Day Tours, Lead generation Canada, Tell Marketing in Vancouver, Inbound customer services, Outsourcing in USA, Offshore call center, Timeshare leads, B2B Lead generation.

  2. ilham rudi Trg says:

    butuh pekrjaan ne,..
    ada gk ya krjaan y good,………..

  3. fajar budi pratama says:

    maaf ya, saya ingin mengkriti pihak MNCTV,
    mnurut saya kalau usaha tuh ngambil untungnya jangan gede2, sdikit asal lancar, saya nonoton MNCTV yg ada cuma iklan smua, saya kcewa sama MNCTV.

  4. nurmayanti says:

    Nov 15, 2011

    HRD Manager
    Hotel

    Sir / Madam,

    According Information from INTERNET That your Hotel is seeking for Crew for position Receptionist. Because of that, I would like to apply that position, Beside that, My background Education and Experience are Hotel Departments, Front Office department.

    A Little information about me. My name is NURMAYANTI…. I come from Jakarta,I am good in English, hard work and professional, high discipline working, ability to operate Ms. Office and Ms.Excel and than I graduated from Academic Tourism in Jakarta, in 2002, Namely is SEKOLAH TINGGI PARIWISATA I have m experience in Hotel. For more detail about me, you can find in My Curriculum Vitae.my hpne number 0813 98049666

    Thank you very much for your attention , You have read of my application, I am ready to follow your interview as soon, and ready to join your Company and to be good team, Thanks for the times.

    Sincerely,

    NURMAYANTI

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Please send your job application letter to the address or email address that's already include in post above. If you have a comment, please leave a reply here. Don't waste your time by sending your resume, cv, application in comments page. That will not be respond. Thanks.

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